Trade Connect SA

Last updated: 10/4/2026

Trade Connect SA ("we," "us," or "our") respects your privacy and is committed to protecting your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the platform, including:

Contact Details: Name, email address, phone numbers, and physical addresses.
Business Information: Company name, registration numbers, VAT numbers, and director details.
Compliance Documents: CIDB grades, BEE certificates, tax clearance status, and insurance details.
Payment Information: Processed securely via our payment gateway (PayFast). We do not store raw credit card numbers.

2. How We Use Your Information

We use your personal information to:

Provide and maintain the Trade Connect SA platform.
Connect service providers with enterprise clients and buyers.
Process transactions, manage subscriptions, and send invoices.
Send administrative and promotional communications.
Verify business compliance and issue verification badges.

3. Sharing of Information

Your business profile, including public contact details and uploaded compliance documents, is shared with Enterprise Clients and Buyers to facilitate RFQs and contract awards. We do not sell your personal information to third parties. We may share data with service providers (such as hosting and payment processors) under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data. Your documents are stored securely using encrypted cloud storage (Supabase Storage), and access is restricted based on role-based access control (RBAC).

5. Your POPIA Rights

Under POPIA, you have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of inaccurate or outdated information.
Object to the processing of your personal information.
Lodge a complaint with the Information Regulator of South Africa.

6. Contact Information

To exercise your rights or for any privacy-related queries, please contact our Information Officer at: